Privacy Policy

Privacy Policy

 

Last updated: February 2026

 

RH Autos Ltd t/a AWR Hull (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect any personal information you provide when using our website.

⸻

1. Who We Are

RH Autos Ltd t/a AWR Hull
Unit 9A
Lee Smith Street
Hedon Road
Hull
HU9 1SD

Tel: 01482 221555

Email: info@awrhull.co.uk

⸻

2. What Information We Collect

We may collect and process the following information:

Information you provide directly
• Name
• Email address
• Phone number
• Vehicle or wheel information
• Photos you send to us
• Any message you submit via our contact forms

Information collected automatically

When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visits

This is collected via cookies and analytics tools.

⸻

3. How We Use Your Information

We use your information to:
• Respond to enquiries
• Provide quotes and services
• Improve our website
• Monitor website performance
• Comply with legal obligations

We do not sell your personal data.

⸻

4. Communications via WhatsApp and Social Media

You may choose to contact us via:
• WhatsApp
• Instagram
• Other social media platforms

When you do, we may receive:
• Your name or username
• Phone number
• Messages you send
• Photos of wheels or vehicles

This information is used only to:
• Respond to your enquiry
• Provide quotes
• Discuss services

We do not use this information for marketing unless you have given clear consent.

These platforms operate under their own privacy policies.

⸻

5. Cookies

Our website uses cookies to:
• Ensure the website functions properly
• Analyse website traffic
• Improve user experience

You can control cookies through your browser settings and our cookie consent banner.

⸻

6. Analytics and Tracking

We use tools such as:
• Google Analytics
• Google Tag Manager

These help us understand how visitors use our website so we can improve performance.

These tools may collect anonymised usage data.

⸻

7. How We Store Your Data

We take reasonable technical and organisational measures to protect your data.

We only keep personal information for as long as necessary to:
• Respond to enquiries
• Provide services
• Meet legal obligations

⸻

8. Your Data Protection Rights

Under UK GDPR, you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing

To exercise any of these rights, contact us at:

Email: info@awrhull.co.uk

⸻

9. Third-Party Services

Our website may include services provided by third parties, including:
• Google
• Trustpilot
• Social media platforms

These providers have their own privacy policies which we do not control.

⸻

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

⸻

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

RH Autos Ltd t/a AWR Hull

Email: info@awrhull.co.uk